Delight Your Guests with WayMore
Marketing automation & omnichannel communications solution developed exclusively for the hospitality industry
Clients
Delight Your Guests with WayMore
Find out how omnichannel marketing and data segmentation can increase direct bookings and guest retention.
Send out offers based on your guests’ traveling habits and entice them to make direct bookings at your hotel. With WayMore Marketing Automation for Tourism, Travel, and Hotels, you can increase hotel revenue by segmenting guest data to provide offers tailored for each guest and reaching them through the most relevant communication channels.
Rising Customer Expectations
Travelers seek memorable experiences tailored according to their unique needs and preferences. It’s challenging to build a hospitality marketing strategy centered on those expectations.
Seamless Booking Experience
In a fast-paced digital world, travelers expect to quickly move from deciding where to stay to completing their booking. Server issues, technical problems, slow-loading sites, poorly-designed booking processes, etc. sometimes get in the way of delivering a seamless booking experience.
Understaffing Rollercoaster
Seasonal changes affect the travel and hospitality industry more than anything. This often leads to understaffing, which in turn leaves guests with a bad experience as there aren’t enough people to provide them with the experience they need.
Guest Retention
The growing competition makes it that much difficult for hotels to retain guests. With one small unsatisfactory experience, they could risk losing regular patrons to other hotels.
Attracting New Guests
It’s challenging to devise effective hotel marketing campaigns to attract travelers who have an abundance of options to choose from. Hoteliers need to keep up with the latest industry trends and technological advancements to attract guests to their hotel.
24/7 Accessibility
Being in the travel industry means dealing with prospective patrons and guests from all over the world. This makes it all the more important to invest in a robust communication platform for hotels that will let you maintain 24/7 availability so your audience can reach you any time.
WayMore Marketing Automation for Tourism, Travel, and Hotels
Examples of marketing automation solutions for the hospitality industry
Let’s find out how data segmentation, omnichannel marketing, and travel marketing automation improve guest retention and increase hotel occupancy.
Easy Data Gathering and CRM Integration to Strengthen Your Guest Lists
WayMore Marketing Automation for Tourism, Travel, and Hotels helps you gather valuable guest data while maintaining GDPR and CCPA compliance. This allows you to build robust lists that you can segment according to relevant behavioral or demographic data.
Personalized Hotel Marketing Campaigns Based on Guest Behavior Analysis
There’s no one size fits all when it comes to promotional messages. WayMore Marketing Automation for Tourism, Travel, and Hotels closely analyzes the traveling and booking behavior of your target audience, allowing you to deliver marketing messages tailored according to their interests. This not only enhances the customer experience but also improves your chances of getting more bookings.
2-Factor Authentication Solutions and Advanced Security Features
WayMore Marketing Automation for Tourism, Travel, and Hotels provides you with the most advanced security solutions to protect the personal data of your guests, thus establishing trust in your hotel.
Powerful Hotel Marketing through Intelligent Automations
Relevance is everything when you have to promote your hotel. With WayMore Marketing Automation for Tourism, Travel, and Hotels, you can analyze the traveling habits and preferences of your target audience and use this data to develop personalized email marketing for hotels. This allows you to send out timely messages to inform your guests, get more hotel reviews, and promote add-on services like activities and car rentals.
Push Notifications to Promote Services and Provide Help in Real-Time
Enhancing the guest experience is all about proactive communication. WayMore Marketing Automation for Tourism, Travel, and Hotels allows you to deliver just that with push notifications that promote other hotel services such as restaurants, spa, and cruises. You can also use our push notification service to proactively offer help to your guests – whether they need directions or recommendations.
Do more with WayMore Hospitality. The ultimate destination for hotel marketing.
Chatbots & Chatbot Integration for 24/7 Availability
WayMore Marketing Automation for Tourism, Travel, and Hotels helps you gather valuable guest data while maintaining GDPR and CCPA compliance. This allows you to build robust lists that you can segment according to relevant behavioral or demographic data.
Click2Call for Seamless Communication
Make it easier for guests to book a room at your hotel by closing the gap in communication. Adding our Click2Call service to your hotel communication systems will give your prospective guests to contact you in just a click.
Messaging Apps with Fallback Options
WayMore Marketing Automation for Tourism, Travel, and Hotels also gives you the freedom to strengthen your hotel communication systems with messaging apps that have fallback options. So even if those push notifications can’t get delivered, you can still make sure that your guests receive your message through other channels.
Unrivaled Customer Experiences with Cloud IVR
Move on from outdated IVR systems that frustrate rather than delight your customers. WayMore Marketing Automation for Tourism, Travel, and Hotels helps you make more meaningful connections with your guests using IVR systems with flexible, cloud-based travel API. Deliver more natural, human-like interactions to set yourself apart from the competition.
Retention Funnel to Enhance Customer Loyalty
WayMore Marketing Automation for Tourism, Travel, and Hotels also helps you develop an effective retention funnel to take your guests from booking to advocacy. This not only increases room retention but also increases hotel occupancy and enhances customer loyalty in the long run.
An all-in-one solution for your hospitality marketing needs
- Increased Direct Bookings
- Increased Customer Loyalty and Satisfaction
- Upselling and Cross- Selling Opportunities
- Guest Retention
- Cost-Cutting
Increased Direct Bookings
By allowing seamless communication and delivering timely promotional messages based on the traveling habits of your target audience, WayMore Marketing Automation for Tourism, Travel, and Hotels helps you get more direct bookings. This makes it the perfect platform to run marketing campaigns for hotels.
Increased Customer Loyalty and Satisfaction
WayMore Marketing Automation for Tourism, Travel, and Hotels empowers you to deliver an exceptional customer experience with 24/7 availability, seamless booking processes, and real-time recommendations over push messages. This memorable experience enhances customer satisfaction and eventually builds loyalty.
Upselling and Cross- Selling Opportunities
Our data segmentation and CRM integration help you discover the most relevant offers and services for each guest, thus unearthing the perfect upselling and cross-selling opportunities. Then put these hotel promotion ideas into action with travel marketing automation and push notifications.
Guest Retention
With the ability to deliver personalized offers and rewards as well as unmatched staying experiences, WayMore Marketing Automation for Tourism, Travel, and Hotels makes way for better guest retention. When you’re doing everything right, your guests won’t have to go looking for better options elsewhere.
Cost-Cutting
While it aids your hotel marketing plan and helps you put your hotel revenue-generating ideas into action, WayMore Marketing Automation for Tourism, Travel, and Hotels also lets you manage all your guest communications in one place. This means you no longer have to rely on expensive solutions to send out multiple messages to your guests. It even allows you to deliver seamless automated customer service for your hotel with chatbots and chatbot integrations, helping you cut labor costs.
Based on Routee, a true omni-channeled communications solution
WayMore is an intelligent omnichannel communications platform from Routee that helps you gather insightful guest data, develop hotel revenue ideas, and deliver personalized marketing messages. It comes with tools such as:
Forms and landing pages
Two-factor authentication
Trackers and short URLs
Virtual numbers
Automated workflows
It also lets you maintain seamless communication with your customers through the following channels:
SMS
Communicate your message and company mission all over the world using the advanced SMS services Routee provides. Craft interactive and engaging campaigns easily and efficiently through an advanced marketing platform.
Email messages inform your clients discreetly and efficiently about things you want them to know. Discover which Email service suits you, customize it and make it happen with Routee.
Viber
Break through to a global audience with Viber business messaging.Viber makes it easy for people to search and find the brands that they want to interact with.
Push notifications
Using Push Notification to engage with your customers is a powerful marketing tool to boost your ROI. Easily and instantly view comprehensive reports that provide insight on the effectiveness of your campaigns.
Messaging apps
Messaging Apps to engage with your customers is a powerful marketing tool to boost your customer loyalty. Easily and instantly connect with your customers on their preferred messaging app.
Voice messaging
Speak your message, loud & clear with Voice services, designed to complement your communication and support transactions across your business. Captivate their interest with voice messages in 16 languages.
DEMO REQUEST
If you would like to find out more about WayMore, please fill in the form below and we will contact you for a detailed and personalised demo. Thank you for looking into marketing automation.